Here’s what I wrote to them tonight after I found out from my dad that Caremark CVS has delayed my mom’s cancer medicine. They didn’t say why or what for. No explanation, just no delivery to the drugs that will help keep her alive – drugs to keep her white blood cells going.
What in the world are you thinking by delaying my mother’s cancer drugs???
Given the discussion in Congress and across the country, it is important that people know what you folks are up to.
My mother’s treatment is being delayed by Caremark CVS and that delay is threatening her life.
It’s time for me to make a documentary movie and post it on YouTube, Twitter, Facebook, MySpace, and make you famous for your incompetence, callous, idiocy and your cold-hearted bottom-line mentality.
I promise to quote you accurately when (if) you respond.
I put my real name and address here because I am not a coward, like whoever stalled her treatment and didn’t have the courage to let her know or sign their name.
Call me. Don’t hide behind fake HIPPA BS.
Have they gotten back to you about this at all?? It’s sad that people have to make a lot of noise online just to get decent customer service.
I found someone to push the order though over the weekend, and another person swore she would investigate and get back to me, but …. I am still waiting, counting the days from Sept. 27!